TCS Asia Pacific CXO: Milind Kambale

TCS Asia Pacific CXO: Milind Kambale # Characteristics of CXO - busy - ‎intelligent - ‎articulation - ‎quick lead - ‎ambitious - ‎charming - ‎visionary # Understanding CXO - Balancing act: board of directors, shareholder, employee vs customer - ‎Need to have focus / priority action through "dash boards" # CXO dashboard - Priority 1: top line ~revenue and bottom line ~ Margin - ‎Priority 2: order book, collection, Utilization - ‎priotity 3: assets Utilization - ‎Other priority: quality, attrition, compliance, new investment, CDR / marketing # Connecting with CXO' - create : person of interest - ‎Credibility - ‎Add value : financial value (top/ bottom line), business value ( increase) company value # compartalization of emotion to have work and life balance. cautiously gurd own time # one tool - one gift - one take away - you can tell if a man is clever by his answer, you can tell if a man is wise by his questions

Innovation Thinking, Intraprenurship and AI

Innovation Thinking - Saurabh Gupta (ZEUX) - Experience economy - ‎exprience = object + value - ‎Detach your self from stetotype - ‎donot just chase the billions dollars idea : Incremental distruptive - ‎S C A M P E R : Substitute, Combine, Adapt, Modify, Put for another use, Eliminate, Reverse - ‎Embrace failure into innovation to narrow down feasible ideas -pre empty your mistakes: ‎don't get attached to idea. - ‎focus on feeling : media is a message. happiness , healthy, Harmony ++++++++++++++++++++++++++++++ Innovation: Devendra Kaushik and Kakkiar (Prasu) - The Mind is like garden, you saw that you get - ‎what connect innovation to business: top line (what customer can see), bottom line (what the company can see) - ‎knowlege and money: money to research to mind and mind  to intraprenurship to money - ‎Intrapeneur is to connect innovation to business - ‎Golden Rule: we don't need solution but to identify problem - ‎Solution to be new and useful to have value - ‎value v/s money balance is required - ‎monetize : new product, service, - ‎Anatomy of Intraprenurship and skills: what, why, how = innovation (value to customer/ user) - ‎innovation: present vs future, - ‎Activities chain for innovation to be created - ‎how to identify solution: break down and Analysis ... Holistic and creative solution.. results in solution - ‎critical to thinking is complementary to creativity ++++++++++++++++++++++++++++++ Artificial Intelligence - Ashutosh (Spext) -Intelligence means interaction with world -‎Interaction one of the dimension us to take decision -‎ ai : machine learning of human -‎ Observe <------>  Learn.  <-------->  Respond -‎ Observe : Gather information sense/ brain -‎ learn: underlying principal and abstract it out - interpolation in observe space - ‎respond to achieve goal - ‎ Observe <------>  Learn.  <-------->  Respond Information<------>M/C learning <------> goal - Computing Algorithm: M/C LEARNING, Artificial neural networks (deep learning), reinforcement learning - ‎data <------>M/C learning <------>what problem to solve ++++++++++++++++++++++++++++++ Enterupreuner - Nidhi Raina - Doubt kills more dreams - ‎entrepreneur: work with in the company to solve a specific problem - ‎Intrapreneur: see the company vision end to end # 4 essential of Intraprenurship - ‎money is not their mesure - ‎they are greenhoysers : always energetic - ‎they know how to pivot: target to goal - ‎they behave authenticlly and with integrity # personal trait - passionate - ‎determined - ‎courageous - ‎resourceful - ‎adaptable - ‎result driven - ‎diplomatic # professional trait - ‎resilence and tenacity - ‎influencing skills - ‎connecting the dots between broad interest and experience - ‎curiocity - ‎challenges the status quo - ‎well networked - ‎shameless self promoter - ‎passionate - ‎socrastic thinker - ‎tolerant to ambiguity - ‎vision - ‎self belief - ‎flexible and adaptable - ‎Healthy : Personal and mental - ‎Productive # when to be enterupreuner - You are the most important part of that equation - ‎Cannibalizing by other products / people ( safe guard your product) - ‎Level and degree of trust # Step in enterupreuner - Planning - ‎Market research - ‎Network the idea - ‎Team

Consulting

Consulting - Nidhi Srivasthava # What is consulting : - ‎you do not need to be expert ... Need to leverage concept of team and approach to solve problem. Lot of listen and empathy - ‎understand client problem - stated abd unstated - ‎Consulting to show value - ‎Consulting is about strategy and then execution or service integration - ‎Need consulting skills in sales and marketing #; Consulting Strategy - Harvest the base - ‎Superiir experience - ‎High leverage - ‎Glue that Binds # Business 4.0 core - Machine first approach # Business 4.0 Consultant Trends - Agile product development - ‎Refefine customer engagement - ‎Digital operating model - ‎M&A deal making # Strategic offering - Aimed at business buyers - ‎Board relevant challenges - ‎value Engineering - ‎Integrated multi tower bundle # Purpose built for Business - Finance and shared services transformation - ‎Front office Rapid Transformation and execution - ‎Supply chain as a service - ‎Next gen enterprises transformation - ‎Digital Integration - ‎Enterprise Agility - ‎Mergers, acquisition and divestitures # Quote: More you know better advise you give... Less you Know more advice you give By Gerry Greey # Consulting Competencies - Thought leadership - ‎Strategic thinking leadership - ‎Customer engagement - ‎Communication - ‎Organization Chang Management - ‎Team work and collaboration - ‎Tools and Technique - ‎Facilitation # Customer engagement - Trusted advisor - ‎Stakeholder Management - ‎Aligning to customer needs # Social Style Matrix Analytical; Driver Want to be right; ;Want to savetime and to win Opposition leader.;Zealot ; Amiable; Expressive Want to be accepted; ; Want to be appreciated Naysayer ;Cheerleader Y axis + Responsiveness / stakeholder Influence; - X axis - Assertiveness / stake holder support + # Strategic Insight- Burnalli Banarjee - Internal Perspective (deep knowledge of the account) and - ‎External Perspective (Mkt, Industry, Peer Analysis) - ‎resuts to following : proactive strategic discussion, client/ executive meeting, and rfp / proposal - ‎Identify and shape client business value # Organization Change Management : Shreepia Rao - Prople adoptation to change - ‎The secret of change is to focus all of your energy, not on fighting thenold. But on building the new -- Socrates # 7 key component of change management - ‎Business impact - ‎culture and leadership - ‎stakeholder alignment - ‎branding and communication - ‎business readiness - personna matrix - ‎learning and development - ‎deliver business outcomes

CTO Anant Krishnan, Ashok, Ritu, Tata steel Piyush, Tata communication CHRO Aadesh and Tata captal Coo Saroj

CTO Anant Krishnan - Business 4.0 leverage technology to move to automation - ‎Time Management is very important only resource that you can control - ‎To do list by digital diary - ‎Work life balance with planned way - ‎Learing from others include family, friends and business associate - ‎What is larger purpose of technology to be understood and drive through - ‎Next 5 -10 years focus on behavior business model, quantum computing, data & ai in core - ‎Creatively dissatisfied - ‎connect with ecosystem to create evolution +++++++++++++++++++++++++ Head : Ashok - Cognitive operation - ‎Understand stake holders like example are reduce invoice cost by automation - ‎Personnel discipline like running full marathon - ‎Customer looks for outcome like reduce marvik expenditure +++++++++++++++++++++++++ Manasi : What Next what is more what is new +++++++++++++++++++++++++ HR : Ritu Anand - Diversity : different views, approach - ‎Proven Business cae for diversity: increase of profitability, performance, innovation - ‎Inclusive leader is curious +++++++++++++++++++++++++ Tata Steel Finance VP - Piyush - Life changes when you become leadership role - ‎create impact in role - ‎lead to take care of business, responsible for work and people - ‎stake Holders who are other side and different for individual - ‎external like family, internal like boss and subordinate like team - ‎priorities to be set up in with in time line. Time management is critical. - ‎five load to one partner, parent, children, manager and leadership role - ‎being aloneness at top and remediation by introspective - ‎need to change in paper (exam), process and people. When one of P change to reult in challenges - ‎each interaction is a learning experience - ‎what is relevant to your interests you need to pick - ‎Stress to be managed and relay to team. Involved jn family, game, hobby - ‎Step out of your comfort zone and distinction in work to be successful +++++++++++++++++++++++++ Tata Communication C'HR'O - Aadesh - Need to have own vision to do job - Leadership more of self management, authentic, take a adversity - ‎Big data and AI getting embedded in business - ‎Self driven development is way forward - ‎Beliver of standardization and providing freedom with in. - ‎Personal habits like yoga, pranatams leveraes with stress.  - ‎Donot compare with some body else - ‎Belief in self , - "sabase bada rog kya kahange log" - ‎add something other than work with out any return - ‎Where you will reach is more of destiny or out of your control - ‎Get useful to society and be contenful - ‎Other team wants you in your team, than you asking for position +++++++++++++++++++++++++++ Tata capital COO: Saroj Aamaya - Failure are good in long term - ‎You have to be a leader but not showing it and to be part of team - ‎Face adversity to come own out of you - ‎Business development is key - ‎In business it's all about managing risk - ‎Start giving other to success and success will come back to you

TCS CIO - Abhijit Muzumdar

Top management connect CIO - Abhijit Muzumdar - track of to do list - ‎strong backlog tracking by Kanban board visual radiator, burn down chart to know type of effort invested, - ‎Practice self before telling like Kanban. Know self before adviseing other - ‎keep your team in right place and respect individual team members - ‎Team should be diversity - ‎How I solve problem in unique way. Same problem with changing requirements - ‎there is always a better way to do or to have improvement - ‎Everybody need to be changed. Technology can solve problem and create new one - ‎Try to have innovative way to solve problem - ‎allow team to explore new ideas - ‎Always try to learn and read (at least 1 hr a say). Current focus on how technology change life - ‎‎TCS problem to be solved by TCSer

Digital 4.0

Digital Business 4.0 # Key - Tailor / mass customization --; Intelligence, - ‎create exponential value --; Agile / application,  ‎ - ‎Cross connection for customer to leverage eco system --; Cloud - ‎ Embrace risk --; Automation # Business Case provide in digitalization - ‎ Iot for container monitering Cargotech, - ‎real time digital scanning and analysis, - ‎ Air France interactive system for experience, - ‎ Social media analytics like mark & spencer, - ‎supply chain automation like Bombardier, MHPS, to make tracibility easy and real time - ‎block chain - ‎Agile and automatic process to eliminate manual activities like GE, Aviva, ING, - ‎Digital data monitoring for gas turbine monitoring - ‎ERP on cloud / on demand like Roche, SCHOLASTIC - ‎Optimize infrasture cost by hybrid cloud migration, - ‎Transform my office # Service industry align to Business 4.0 - Experience - ‎intelligence - ‎Digital core # Competitive Landscape - Wall to wall Coverage - ‎AI at core - ‎Fluid by design # Ready to next distruptive role - Case Netflix : 10 operation engineering yo manage 10 billion hrs streaming, - ‎new role : Product - director, owner, specialist, Engineering- Engineering, architect, Experience, Agile - ‎Compact, Cover and connect # Urge / thurst to do something new all the time with team

Business Excellence

Tata Coffee CEO Sanjeev - move from commodity to compliance to big customer like star bucks - understand current status good at what and need improvement like short term customer commitment, fix land and increase through put - Short term and long term goal - ‎understand business through bottom connect like meeting regional manager - ‎building relationship with customer and get quality in place - ‎winning become habit being in star bucks list - ‎Compliance with environment - ‎Become international like Vietnam - ‎Communication to bottom connecting to customer - ‎Buliding trust inside team for execution of strategy - ‎Sensative to people issue - ‎Donot take decision is a decision - ‎It is human that makes a difference - ‎Spirituality is part of life (Sri sri Ravishankar) ... Be more silence - ‎Understand criticism to clarify our own process and bring team align to see Vision - ‎Innovation - product team and sales team together to customer to know requirements and deliver - ‎high customer interaction to know more and understand customer to high faster speed of delivery - ‎alternate revenue by using space between coffee for papper - ‎role as a enablers - ‎boundries are set by you and break by you.