Wednesday, April 4, 2018
Business Excellence
Tata Coffee CEO Sanjeev
- move from commodity to compliance to big customer like star bucks
- understand current status good at what and need improvement like short term customer commitment, fix land and increase through put
- Short term and long term goal
- understand business through bottom connect like meeting regional manager
- building relationship with customer and get quality in place
- winning become habit being in star bucks list
- Compliance with environment
- Become international like Vietnam
- Communication to bottom connecting to customer
- Buliding trust inside team for execution of strategy
- Sensative to people issue
- Donot take decision is a decision
- It is human that makes a difference
- Spirituality is part of life (Sri sri Ravishankar) ... Be more silence
- Understand criticism to clarify our own process and bring team align to see Vision
- Innovation - product team and sales team together to customer to know requirements and deliver
- high customer interaction to know more and understand customer to high faster speed of delivery
- alternate revenue by using space between coffee for papper
- role as a enablers
- boundries are set by you and break by you.
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